Ultimate Motor Cars dealership customer reviews

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Axel Brodermann 31 Aug 2022

Update 08/31/2022: Got my full deposit back. +++++++++++++++++++++++++++++++++++++++++++++++++ In March 2022 I put down $500 to hold the car with the reassurance that the deposit is fully refundable. The next day, shortly before I wanted to go to the bank, I called the salesperson and asked if every...thing is prepared and good to go. He told me that they tried to start the F150 in the morning and got a motor system error and had to take it into the shop. He told me they will immediately refund me and apologized thoroughly. So far so good. Time went by and in all transparency forgot to check if the deposit of $500 has been refunded. When I finally got to check my credit card account in August 2022, I found that I have not received the deposit and after calling and emailing several times, I got this answer: "Our normal protocol is Deposit taken are Non Refundable especially considering so much time has went by. Our General Manager did authorize a good faith refund of 50% to you. If you are willing to accept this good faith refund I can send you the paperwork for me to process the refund today." This means I got lied to by a salesperson from Ultimate Motor Cars. Their business practice is unfortunately not trust worthy. I will go after them though... DO NOT TRUST THEM. Show more

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