Ultimate Motor Cars dealership customer reviews

Leah Souder 03 Aug 2021

By far the BEST car buying experience we’ve had in St. Augustine, FL. (Coming from a born and raised local). Adam was easy going and helpful from the get go. We test drove a 2001 Toyota Land Cruiser which we ended up falling in love with and ultimately ended up driving away with by the end of the ...day. Eric the owner worked with us on our budget and was completely open about the car history and all they had personally put into the car. The service area where the mechanics work is impeccable and you can tell they run a tight ship. Needless to say, we were impressed and appreciated how thorough they were. Highly recommend! 5 stars. Show more

5 rate

Barbara Edwards 29 Jul 2021

This was the MOST relaxed car buying situation I have ever done! It’s been a really long time since I’ve car shopped so although I knew it was something I hated, I’d forgotten just how much... Because we were excited for a new Jeep adventure, I went out w a positive attitude - only to find th...at the ‘big box stores’ still haven’t changed their tactics. How many of us have been at the table w salesman and then he leaves to talk to someone else and then comes back w the numbers but you don’t get to see them until u sign the ‘ if price agreeable, I will drive home today’ form??? Such an unnecessary cat and mouse game that takes HOURS... So we decided to give Ultimate Motor Cars a try. Although we had been watching them grow in recent months, we reasoned their overhead should be less, they would be more concerned w reputation, keep things REAL, etc...how right we were! GERALD came out to greet us when we got there, asked what we were looking for. We knew pretty much what what we wanted and although he didn’t have one that interested us in inventory, he didn’t try to B S us or talk us into something he DID have. Instead, he suggested we give him and GM Brad a day or so to find it. Sure enough, they got us a beauty- more than we expected at a great price. Their willingness to go above and beyond, show us some ‘insider’ Jeep ownership tips and their attention to detail as per the mechanics and drive of the vehicle are commendable. Shout out to John in the garage as well! I’m not expecting to buy anything else anytime soon but when I do, they will be my first and only stop and I’ll certainly be telling everyone I know when they ask where I got the sweet new ride!!! See you at the beach? Show more

5 rate

Gerald Vance 24 Jul 2021

I was super impressed with JR and his staff. They have something for everyone and will help provide excellent finance options. He was patient and really made me feel like I was the only person in the showroom. Ill be sending my family and friends to see him for their future needs.

5 rate

Sara Thorsness 14 Jun 2021

This was by far the easiest dealership I have worked with along my car trading journey. Ultimate Motor Cars set a high standard for genuine customer service and quickly made me feel at home. They cultivate a friendly atmosphere and are extremely knowledgeable, responsive, and honest. I greatly appre...ciated their pressure-free and detailed approach to business. They took great care to answer all my questions thoroughly and are swift problem solvers. Thank you especially to Sarah, HG, and Brad. You are wonderful! Show more

5 rate

joshua ihrig 12 May 2021

Just bought our 4th car from ultimate motor! Every time our family goes there we are taken care of! Adam our salesman today was very kind and easy to talk with as we went through the process. Of course Brad is always great! Also can’t forget Eric the owner he treats my family like his family. We a...lways go back to them for a new car and they never disappoint! Show more

5 rate

Dre Taliaferro 27 Feb 2021

Outstanding service by all employees at ultimate motorcars. Jr., Rob, and Christian Where phenomenal at getting me what I wanted at an affordable price. I feel comfortable in Knowing that I choose a great company for my car buying needs. Thanks for all the help!

5 rate

Jon S. 29 Jan 2021

Gerald was very accommodating and thorough. Purchasing a vehicle sight unseen is not a normal standard of practice for myself. Gerald was nice enough to send detailed images and videos, answer all questions I had, and took it a step further to deliver the vehicle on his own time. A+ customer servic...e! Thanks again. Show more

5 rate

Brandy Barrs 21 Jan 2021

This place was straight forward and fair. It was a pleasant buying experience. The employees were "real" people that were easy to work with and not the typical salespeople. They were not forceful or overbearing but very laid back, responsive and very forthcoming with information. JR and Brad were ex...cellent stewards of the car buying experience and we would highly recommend their place of business. Show more

5 rate

Chad Wilson 26 Dec 2020

Dealer with some unique cars in good shape. If they didn’t have it they were willing to find it for me. They had what I was searching for and I drove 4.5h each way to pick it up. JR walked me through everything long distance and showed me the car over FaceTime. Took care of a couple items before I... even came down. Was very welcomed when I arrived and tech Austin also helped me further. Returning home with new car and happy with my experience. Show more

5 rate

Toya Treadway 19 Dec 2020

I purchased my son a car from here last September. Greg and his service department are exceptional. Very helpful and have went above and beyond with my questions/help for added accessories and such for my son. Even if you haven’t purchased a car from here, I highly suggest using their service depa...rtment above anyone else. Honest, good people. Show more

5 rate

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